Ecommerce2019-01-29T12:28:24+00:00

ECOMMERCE SERVICES

If you need to establish or expand your consumer or B2B online ecommerce presence,
Meridian Loyalty offers a wide range of supporting services to ensure your success.

We can assist you in managing the many moving parts, from integrating with a third-party platform to providing promotional strategy to serving as your merchant of record. Our goal is to leverage our expertise to improve your current ecommerce results through increased sales, cost savings and profitability. Our team of industry experts will provide support, for every order, from placement to delivery.

MERCHANT OF RECORD SERVICES

  • Serve as payment processor in transaction handling
  • Manage PCI DSS compliance requirements
  • Collect sales taxes and file returns
  • Assume fraud risk

ORDER MANAGEMENT SYSTEM

  • Integrated with Ecommerce Management System, Content Management System
  • Customizable integration with your payment processor and fulfillment provider
  • Suite of customer service tools to enable quick response and resolution of inquiries and issues

PLATFORM IMPLEMENTATION

  • Professional project management support
  • Configure an interactive, user-friendly site
  • Transition smoothly from your current solution
  • Integrate with internal systems and third-party applications
  • Benefit from flexible, ongoing support

CUSTOMER CARE

  • Customer service team communicates with your brand and voice, creating a consistent experience for your customers
  • High tech support with a personal touch
  • Knowledgeable agents trained on your product
  • Ongoing quality monitoring
  • Flexible arrangements

REPORTING AND ANALYTICS

  • Robust standard reports
  • Custom reports available
  • Integration with third-party analytics packages available

FULFILLMENT AND LOGISTICS

  • Full integration capabilities with any logistics system
  • Total visibility to all transactions and inventory
  • Real-time order and inventory management system

DIGITAL MARKETING

  • Integration expertise
  • Strategic design
  • Increase traffic, conversions and customer loyalty through:
    • Search engine optimization
    • Pay-per-click management
    • Email marketing
    • Social media marketing
    • Retargeting and remarketing
    • Web analytics