Meridian Loyalty designs engagement and retention strategies for organizations that believe in the power of commitment and are willing to invest in their people. In turn, we help achieve higher employee productivity, reduced attrition and greater customer satisfaction, which often result in better financial performance. Your success is important to us, so we deliver rewards that inspire, scalable systems that automate and professionals who manage it on your behalf. It all adds up to best-in-class results for you and your team.
Our Group Travel team has been a leader in the incentive and loyalty space for years, designing and managing employee events in support of client objectives. From product launches to sales meetings, conventions, incentive trips and gifting events, we handle all the necessary details to deliver quality, memorable, on-budget experiences for you and your organization. Our deliverables, including pre-event strategy and experience design through onsite execution and post-event follow through, make Meridian Loyalty’s experienced, creative and professional staff the trusted go-to resource for your needs.
Our deep experience in curating employee reward offerings is second to none, which is why so many clients look to us as their partner for program fulfillment and catalog management. In addition to delivering a wide range of the most popular e-gift cards, merchandise, experiential rewards and individual travel options, we also provide memorable recognition items including plaques and trophies for employment anniversaries, achievements and other notable milestones.
Meridian Loyalty responds to customer service needs in a professional, informed way because we know expectations are high. With extensive training in the details of your employee program, our team of representatives presents your brand consistently and manages customer issues to ensure a positive experience and practical resolution.
Decades of experience have shown us that program participants perform better when kept informed of a program’s rules, timing and benefits. In an effort to energize your employees and drive sustained performance improvement, Meridian Loyalty’s marketing team designs, delivers and measures integrated campaigns designed to address your organization’s objectives, break through the workplace clutter and communicate what’s in it for your employees.
DATA AND ANALYTICS
Using available data and analytics, we can identify effective strategies for employee program structures, future enhancements and other internal initiatives. By providing visualized data and reports, we offer opportunities for greater visibility into your business so you can see current and past dimensions of productivity, retention, satisfaction and other measures that are important to you and your organization.